Direct Connect is one of two automatic update options that communicates through a direct link with M&T. You do not need to log in directly to M&T Online Banking site to use this connectivity type. Once connected, updates will occur when you initiate a new download request from within the product. Direct Connect is the only two-way communication connectivity type, so additional services such as Bill Pay, and in-product transfers are supported.
Direct Connect is supported by M&T Bank.
2) Web Connect: QuickBooks®Desktop, QuickBooks®Online &Quicken®
Web Connect is the connectivity type that begins in M&T Online Banking site. You will download a .qbo (QuickBooks®) or .qfx (Quicken®) file and import that file into QuickBooks® or Quicken®. This process does not require credentials to be entered in Quicken® or QuickBooks® since the file download occurs within M&T Online Banking site.
The file formats described are currently not available for download through M&T Online Banking. Customer who use Web Connect can convert to Direct Connect as an alternative.
3) Express Web Connect: QuickBooks®Online, Quicken®& Mint
Express Web Connect is the second of two automatic update options. Unlike Direct Connect which communicates through a direct link with M&T, Express Web Connect gathers your data through your log-in credentials to retrieve transactions from M&T Online Banking.
M&T Bank is an option for customers, but M&T Bank does not offer customer support for QuickBooks®Online. We ask that you reach out to Intuit for any questions/issues.