Vital Records Ordering and Tracking

Benefits of logging in with your free eHawaii Account:

What record types can I order?

Using this web service, you may order certified copies of birth, marriage/civil union, and death certificates and only of records dating from July 1909 to the present. Read more about Vital Records ordering.

To order a birth or marriage certificate online, the name on the credit card you use to pay for the order must match (1) your name (requestor) on the order form and (2) your name on the birth or marriage certificate, otherwise your order may be delayed or denied pending further research.

How do I use this service?

Watch how to place an order

How do I track my orders?

eHawaii account users can track their orders via the My Orders section.

Guest users can track their orders by using the Track Order feature.

Watch how to track an order.

What are the costs?

Description Amount
First certificate copy: $10.00
Additional copy of the same record: $4.00
Portal administration fee: $2.50
All transactions are Non-refundable

A portal administration fee of $2.50 is added for each increment of up to five (5) record copies. A total fee of $12.50 WILL be charged for an order requesting one (1) certified copy of a vital record that is found or for conducting the search if the requested vital record is not found.

How long will it take to process a mailed certificate?

If you selected mail delivery. The average process time is currently 6 to 8 weeks.

How to Obtain Information on Apostilles

How can I pick up my order?

To pick up your order, please visit the issuance office at your earliest convenience at the Health Department building.

Vital Records

Vital records are birth, death, and marriage/civil union certificates for events that occurred in Hawaii received and preserved by the Office of Health Status Monitoring.

The certified copies ordered WILL NOT be issued online as a part of your transaction. The ordered certified copies will be sent via first-class postal mail.

Disclaimer

The information and transactions completed on this web site are provided by the State of Hawaii Department of Health (DOH) as a public service. No posted information is intended to constitute legal or professional advice. The information available through this web site is NOT official information unless otherwise noted.

This web site is intended for use by the public for the sole purpose of ordering vital records from the DOH. The information contained in this web site DOES NOT disclose any information found within the official vital records in the custody of the DOH.

All information provided by the DOH through this web site is provided on an "as is" basis and DOH makes no warranties, express or implied, including Warranty of Merchantability and Fitness for a Particular Purpose, and makes no guarantees as to the accuracy of the information accessed, the timeliness of the delivery of the transactions, delivery to the correct party, preservation of privacy and security of users. No one shall be entitled to claim detrimental reliance on any views or information, whether provided by or accessed through this web site, or to claim any duty on the part of DOH to update posted information or to protect the interests of those accessing this web site. In no event shall the DOH, its divisions, employees or other parties be liable for damages of any nature whatsoever, arising from the use of or inability to use this website.

The DOH uses reasonable efforts to provide accurate, complete and current information on this website; it does not, however, represent the information to be so. By accessing this web site, the user agrees that the DOH, its divisions, employees and other parties involved in creating, maintaining, or delivering the information contained therein shall be immune from any liability and damages arising from inaccuracies or incompleteness in the data provided.

Fees Agreement

Hawaii Revised Statutes (§338-14) authorize the Department of Health to assess a fee for certified copies or searches of vital records. By law (§338-14.5), the fee is set at $10.00 for the first copy issued. A $10.00 fee is also charged for conducting the search if the requested vital record is not found.

By law (§338-14.5), the fee is set at $4.00 for each additional copy issued if ordered at the same time as the first copy. The fee is $14.00 for an order requesting two (2) certified copies of the same vital record, $18.00 for an order requesting three (3) certified copies, and so on. There is an additional $2.50 electronic Portal Administrative Processing Fee per order. Each order may consist up to 5 certified copies.

A total fee of $12.50 WILL be charged for an order requesting one (1) certified copy of a vital record that is found or for conducting the search if the requested vital record is not found.

A total fee of $16.50 WILL be charged for an online order requesting two (2) certified copies of a vital record that is found. $20.50 for an order requesting three (3) certified copies, and so on. The fee is $12.50 for conducting the search if the requested vital record is NOT found.

Payment of the fees must be made at the time the order is placed. Payment must be made by a charge on a valid MasterCard, VISA, American Express, or Discover credit card. By completing the necessary online forms and submitting your credit card information, you AUTHORIZE the DOH/Hawaii Information Consortium to charge your valid credit card as payment of the fees for the order.

Hawaii State Department of Health

For Order status information please contact Department of Health at: (808) 586-4539
For technical assistance or payment issues using the website: Email

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